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IIBF EXAM PASS - 185 QUESTIONS - BC Basic Certification
Key Exam Topics Covered:
Banking Fundamentals: RBI regulations, banking products, customer service norms, types of accounts, lending principles, deposit schemes
Financial Inclusion: PMJDY, PMJJBY, APY schemes, BC model, financial literacy initiatives, DBT, social security schemes
Digital Banking: Payment systems, mobile banking, digital wallets, UPI, AePS, NEFT, RTGS, IMPS, NPCI products
Compliance: KYC norms, anti-money laundering, banking regulations, customer due diligence, PMLA act
Customer Service: Banking ombudsman, complaint resolution, customer rights, grievance redressal mechanism
Recent Updates: CBDC (Digital Rupee), New UPI features, Latest RBI circulars, Cybersecurity awareness
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